Service for battery strapping tools
When something is wrong with your battery strapping tool you can immediately contact us and we will send you the address of where you would send it. Since we have multiple facilities we will respond with the address of service facility that is available at that time, so they can immediately start the repairing.
All services are inside Europe (EU).
When we receive your battery banding tool we will estimate how much time it will take to repair it and what are the costs if the battery hand tool is no longer under warranty. If it takes a longer period of time, we will send you a replacement. The shipment costs are covered by the customer. When the battery strapping machine is repaired it is tested and only then shipped back to you. If battery strapping tool is damaged because of human mistake (perhaps it fell down or something else) we can’t repair it under warranty.
Most spare parts are available or can be supplied relatively fast. There is no warranty on spare parts. For strapping machine (automatic, semi-automatic strapping machines) there is no service on site. Therefore customer must arrange the transport to our facilities.
Highly trained professional service
Since our focus is on battery strapping tools. Our professionals are skilled and experienced with repairing battery strapping tools.
Service inside Europe
When something is wrong with the battery strapping tool all you need to do is ship the battery hand tool to one of our locations. Our highly trained service team will take care of it.
Replacement when battery tool is on service
If the service/repair took a longer period of time, we will send you another battery strapping tool as a replacement for the time your battery strapping tool is on service.
Tested before shipped back
Every battery strapping tool is tested before sending it back to you.
Service for manual and pneumatic strapping tools
When something is wrong with your manual or pneumatic strapping tool you can immediately contact us and we will send you the address of where you would send it. Since we have multiple services we will respond with the service that is available at that time, so they can immediately start the repairing.
All services are inside Europe (EU).
When we receive your manual or pneumatic banding tool we will estimate how much time it will take to repair it and what are the costs if the battery hand tool is no longer under warranty. If it takes a longer period of time, we will send you a replacement. The shipment costs are covered by the customer. When the battery strapping machine is repaired it is tested and only then shipped back to you. If battery strapping tool is damaged because of human mistake (perhaps it fell down or something else) we can’t repair it under warranty.
Most spare parts are available or can be supplied relatively fast. There is no warranty on spare parts.
Service for automatic and semi-automatic strapping machines
For strapping machine (automatic, semi-automatic strapping machines) there is no service on site. Therefore customer must arrange the transport to our facilities. Most spare parts are available or can be supplied relatively fast. There is no warranty on spare parts. If automatic, semi-automatic strapping machines are damaged because of human mistake (perhaps it fell down or something else) we can’t repair it under warranty.
Service for electric stackers and electric pallet stackers
Electric stackers and electric pallet stackers have 2 years warranty. For electric stackers and electric pallet stackers there is no service on site. Therefore customer must arrange the transport to our facilities. Most spare parts are available or can be supplied relatively fast. There is no warranty on spare parts. If electric stacker or electric stacker truck are damaged because of human mistake (perhaps it fell down or something else) we can’t repair it under warranty.
For more information check our FAQ section, Terms and Conditions or Privacy. More information about the company and our experience in packing solutions can be found in About us section.
